Help/FAQs

Who is Incite Local Mobile?

Incite Local Mobile is a mobile solution provider for small businesses and organizations, helping them better connect and inform as more people reach out for information, products, and services using a mobile device.

Why should I have an app?

To better serve your customers or members and help you run your operation smoothly. A mobile app can increase revenue, customer satisfaction as well as boost your social media engagement. If you intend to connect with your customers, mobile is the most popular channel available.

Who should use Incite Local Mobile?

Anyone!

We will walk you through each step of app creation.  Once your app is published, you can evaluate, edit, and manage your app from your Apps dashboard with just a few clicks.

What types of apps can Incite Local Mobile create for me?

  • iOS Apps – that work on Apple devices like iPhones and iPads
  • Android Apps – that work on Samsung, Google, HTC, and other devices
  • Progressive Web Apps – that work on any device with a mobile browser and don’t require a download

(I’m embarrassed to ask, but how can an app help my business?”)

When your business has its own app, it makes it easier for people to do business with you. Customers can interact with your business on the go.  An app allows them to perform whatever functions you choose, from calling you using a direct dial feature to directions to your location, or upcoming events or special discounts.

Can you show me some features available?

Here are a few:

  • One-Touch Dialing.  Customers can call your business with a single click.
  • Push Notifications.  Send attractive and customized promotions, coupons, and event invites to customers through our advanced push notification system.
  • Loyalty Program.  Reward your regulars.
  • Mobile Shopping Cart.  Customers can submit orders directly through your app.
  • Food Ordering / Mobile Reservations.  If you’ve got a restaurant, you can provide your customers with total convenience.
  • Tell-a-Friend.  Customers can refer their friends through social media.
  • GPS Directions.  To lead people right to your location.
  • Music Player.  If you want to promote your brand, your app can become a mobile listening station.
  • Custom Email Forms.  Get customized email messages out quickly.
  • Video.  Make the most of your YouTube channel and import video into your app.
  • Image Galleries.  A photo album of your business.
  • Program Integration.  Your app can work seamlessly with a huge variety of your favorite apps and tools.
  • And so much more!

How do these functions help my business?

  • They increase revenue.  By making it easy for customers to contact your business, visit your location, hear about promotions, and provide referrals, you can increase your revenue.  Because apps are mobile, your customers can do any of these things from any location, which makes your business more accessible than ever before.
    • Online orders have been found to be up to 25% larger!  This includes orders submitted through apps.  Mobile users also submit orders more frequently.
    • Mobile coupons are redeemed at 10x the rate of print coupons.
    • 70% of people contact a business after a mobile search, but almost half will head to a competing site if the mobile experience is poor
  • They increase customer satisfaction.  Mobile apps, especially those that include loyalty programs, keep customers happy, which increases customer retention and referral rates.
    • Loyalty programs can increase sales by 20% or more!
  • They increase social media engagement.  By making it easy to post about your business to social media platforms, you make it more likely that a customer will do so.  This can turn customers into brand promoters, and help boost revenue.
    • Push notifications have been found to lead to a 30% increase in social media engagement.
  • They help you compete.  Customers have come to expect mobile interaction from almost every business.  By offering an app or mobile website, you can get ahead of competitors that do not.
    • 20% of quick-service restaurants already have online ordering, and the number is climbing.  Don’t get left behind!
  • They increase operational efficiency.  By letting customers submit orders or customer service requests through your app, you can cut down on phone time for your team members and streamline operations.  You can also track activity more easily and find areas to improve.
    • Some restaurants are now getting a third of online reservations from mobile users.
  • They increase brand loyalty.  Having a direct and regular connection channel to customers deepens the bonds between them and your business, boosting loyalty.  Mobile loyalty programs increase this even further.

In short, mobile technology is surprisingly powerful and can generate a wealth of opportunities for small businesses.

How much does Incite Local Mobile app design cost?

See cost in Menu

What are the steps in the app creation process?

Order your Business App Package

  • Preview & Approve
  • Pay & publish

(Is that it?  We must be missing something.  It can’t be that easy… wow!  Nope.  We just double-checked.  It’s definitely that easy!)

How long does it take before my app is live?

Apps are live within 30 days, most sooner.

Once created, we will submit your app to the iTunes App Store or Android Market. 

I need to change my app!  Help!

No problem, just log in at the password-protected link that we give you, make your changes, and they’ll be live instantaneously: Don’t worry, we’ll show you how. Check out our videos here